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June 2, 2025: Canadian Hearing Services unionized staff are on strike * audiology clinics are closed and other services are available on a priority basis * see their website for Service Updates During Labour Disruption

Organization: Canadian Hearing Services - Mississauga Regional Office - Deaf and Hard of Hearing Services and Programs  
Toll-Free: 1-866-518-0000
TTY: 1-877-215-9530
Urgent After Hours: 1-877-215-9530
After Hours: Emergency Interpreting Services: 1-866-518-0000
Email: urgent@chs.ca
Fax: 1-855-259-8152
Email: audiology@chs.ca
Website: www.chs.ca/
Address:
Southcom Building
2227 South Millway, Suite 104
Mississauga, ON
L5L 3R6
Intersection: Erin Mills Pkwy and Burnhamthorpe Rd W
Location: Mississauga (Erin Mills)
Accessibility: Wheelchair Accessible    Wheelchair Accessible
Accessibility Notes: Free parking
Hours:
  Service
Mon9am-5pm
Tue9am-5pm
Wed9am-5pm
Thu9am-5pm
Fri9am-5pm

Executives: Julia N. Dumanian - President and Chief Executive Officer
info@chs.ca
Chantal Graveline - Vice-President, Programs and Services and Chief Operating Officer
Public Contacts: Sunita Pereira - Hearing Care Counsellor
spereira@chs.ca
Angela Jean - Audiologist
ajean@chs.ca
Service Description: Services and products for people who are culturally deaf, oral deaf, deafened, and hard of hearing * help to overcome barriers to participation

Programs and services include:
  • accessibility services for individuals and businesses (interpreting, captioning, videoconferencing, deaf blind services, workplace accessibility, communication devices, consulting services)
  • hearing health care
  • counselling and general support services
  • educational programs such as Family Communication Program, Language Instruction for Newcomers to Canada (LINC), Literacy and Basic Skills, and sign language classes
  • speech and language programs for children and adults * available only at Toronto location
  • settlement program for newcomers to Canada who are deaf and hard of hearing
  • employment services for job seekers
  • audiology clinic (hearing test, hearing aids, assistive listening devices, aural rehabilitation, financial resources, tinnitus consultations, speech language pathology, etc.)
  • communication devices and deaf-blind services

CHS is an authorized vendor with:
  • ACSD - Assistance for Children with Severe Disabilities
  • ADP - Ontario Ministry of Health’s Assistive Devices Program
  • NIHB - Non-Insured Health Benefits
  • ODSP - Ontario Disability Supports Program
  • OW - Ontario Works
  • VAC - Veterans Affairs Canada (formerly DVA)
  • WSIB - Workplace Safety and Insurance Board
  • Green Shield Canada
  • Municipal Hardship Funding

Fees: Support services are free * set fees for devices and sign language interpreting services * membership available
Application: Call, fax, or drop-in * no referral required
Eligibility / Target Population: People with hearing loss, or with an interest in hearing loss
Languages: English * French * American Sign Language (ASL)
Language Notes: French reception, programs, publications, and website * French interpretation available upon request
Area Served:
Oakville, Milton, Halton Hills, Peel Region, and Dufferin County  
See Also: Advocacy and Social Action for People with Disabilities
Deafness and Hearing Loss
Hearing Aids and Communication Devices
Translation and Interpretation Services

This information was last completely updated on November 4, 2024

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© 2025, Ontario Health atHome

Updated November 4, 2024
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"About Us"
The Canadian Hearing Services is the leading provider of services, products and information that remove barriers to communication; advance hearing health; promote equity for people who are culturally deaf, oral deaf, deafened and hard of hearing