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Organization: Caledon \ Dufferin Victim Services - Caledon East Office  
Phone Numbers: Caledon East Office: 905-951-3838 * Dufferin Office: 519-942-1452
Toll-Free: 1-888-743-6496
Crisis: 905-951-3838
Fax: 905-951-2772
15924 Innis Lake Rd
Caledon E, ON
L7C 2Z1
Intersection: Innis Lake Rd and Old Church Rd
Location: Bolton
Accessibility: Wheelchair Accessible    Wheelchair Accessible
Hours: Daily 24 hours
Executives: Dorothy Davis - Executive Director
Public Contacts: Gail Smith - Program Assistant
Service Description: The Victim Crisis Assistance Ontario Program (VCAO) provides support for individuals affected by crime and tragic circumstance that is victim centered and culturally competent

The menu of services offered by the program includes:
  • 24/7 on scene crisis intervention
  • addressing immediate safety concerns
  • community information sessions
  • practical assistance
  • needs assessment
  • development of personalized service plans
  • safety planning
  • the provision of information
  • referrals to counselling and relevant community and government support services and follow up contact
  • staff and volunteers provide free confidential and non-judgmental support

Immediate financial support is also available to eligible victims of specific crimes through the Victim Quick Response Program

Information about police and court procedure as well as court monitoring and accompaniment is available through our agency

The services may be provided in person or by telephone

Fees: None
Eligibility / Target Population: 16 year(s) and up
Languages: English
Language Notes: Responders are proficient in several languages
Area Served:
Bolton, Caledon and Caledon East  
See Also: Adult Survivors of Abuse
Crisis Intervention
Crisis Lines
Financial Assistance
Victim Services
Volunteer Referral Networks

This information was last completely updated on February 9, 2018

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© 2018, Central West Local Health Integration Network